Terms & Conditions

Welcome to SUAVE CENTRO MEDICO. These Terms and Conditions (“Terms”) govern your use of our website, services, and communication platforms. By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or services.

1. Definitions

“Clinic,” “we,” “us,” or “our” refers to SUAVE CENTRO MEDICO, located in Miami and Hialeah.
“You,” “patient,” or “user” refers to any person accessing our website or using our healthcare services.
“Services” refers to in-clinic and online services, including urgent care, IV therapy, bloodwork, accident assistance, physical therapy, appointment booking, and related support.

2. Eligibility and Acceptance

You must be at least 18 years old or accompanied by a legal guardian to use our services. By using our website or booking an appointment, you affirm that:

You are legally capable of entering into binding agreements.
All information you provide is accurate, current, and complete.
You agree to these Terms in full.

3. Medical Disclaimer

SUAVE CENTRO MEDICO provides medical information and services intended to support, not replace, professional medical advice. Always consult your physician or another qualified health provider for personal health concerns.

Information provided on this website or by our team does not constitute a diagnosis, prescription, or complete treatment plan unless evaluated directly by one of our licensed practitioners.

4. Services Offered

We offer the following services under the Walk In Clinic Miami brand:

Urgent Care & Same-Day Appointments
IV Therapy
Physical Therapy
Accident & Injury Assistance
Bloodwork
Pain Management
X-ray & MRI

Availability may vary based on provider schedules, holidays, emergencies, and clinic capacity.

5. Appointment Scheduling & Cancellations

5.1 Booking

Appointments can be scheduled online, by phone, or in person. Same-day and walk-in appointments are subject to availability. Confirmation will be sent via SMS or email.

5.2 Cancellation Policy

We ask that you notify us at least 24 hours in advance if you need to cancel or reschedule. Repeated no-shows or last-minute cancellations may result in a hold on future bookings.

6. Payments, Insurance & Refunds

6.1 Insurance Coverage

We accept most major insurance plans. It is your responsibility to verify insurance coverage and eligibility before your visit. Co-pays, deductibles, and non-covered services are due at the time of service.

6.2 Self-Pay

We offer affordable rates for uninsured patients. Pricing will be disclosed before treatment whenever possible.

6.3 Refunds

Refunds are processed according to the clinic’s policy. Refunds for prepaid services will only be issued if the service is not rendered.

7. User Conduct

When using our website or services, you agree to:

Not use the website for illegal or unauthorised purposes.
Not impersonate others or falsify personal information.
Not attempt to gain unauthorized access to patient data or clinic systems.
Not interfere with site functionality or transmit malware.
Treat staff and other patients with respect.

We reserve the right to deny service or access for abusive, inappropriate, or fraudulent behavior.

8. Privacy & Data Use

Our handling of your personal data is governed by our Privacy Policy. We are committed to maintaining the confidentiality of your medical and personal information in compliance with HIPAA and applicable state privacy laws.

By using our website or clinic services, you consent to the collection and use of your data as outlined in the Privacy Policy.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, videos, icons, and layout, is the property of SUAVE CENTRO MEDICO and is protected by copyright and trademark laws.

You may not:

Copy, reproduce, or redistribute website content without written consent.
Use our branding for advertising, SEO, or marketing purposes without permission.

10. External Links and Third-Party Services

Our site may contain links to third-party websites or tools (e.g., insurance portals, lab results, or online payment systems). We are not responsible for their content, terms, or privacy practices. Use of third-party platforms is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, SUAVE CENTRO MEDICO will not be held liable for:

Any loss or injury resulting from the use or misuse of our site or services.
Delays or failures in scheduling due to system errors or emergencies.
Data breaches beyond our control.
Any indirect, incidental, or consequential damages.

Our liability is limited to the cost of services rendered directly by our clinic.

12. Indemnification

You agree to indemnify and hold harmless SUAVE CENTRO MEDICO, its staff, and affiliated providers from any claims, liabilities, losses, or expenses (including legal fees) arising out of your use of our site or services, or your violation of these Terms.

13. Modification of Terms

We may update or change these Terms at any time without prior notice. Updates will be posted on this page with a revised effective date. Continued use of our site or services implies acceptance of the new Terms.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes must be resolved in courts located within Miami-Dade County.

15. Contact Information

If you have questions about these Terms or wish to report a violation, please contact us: