Privacy Policy

Welcome to SUAVE CENTRO MEDICO. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including those related to our Walk In Clinic Miami, urgent care, accident assistance, IV therapy, diagnostics, and wellness support in Hialeah and Miami. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

  • Personal Information:
    Name, email, phone number, address, date of birth, insurance details, medical history, or appointment information when you fill out contact forms, book services, or use our appointment scheduling tool.
  • Health Information:
    Details you provide during registration or intake for clinical services, accident care, bloodwork testing, pain management and IV therapy programs.
  • Technical Information:
    IP address, browser type, device type, and usage data via cookies, analytics tools, or third-party services for improving site performance.

2. How We Use Your Information

Your information is used to:

  • Schedule and manage appointments with our Walk In Clinic Miami
  • Send confirmations, updates, or reminders
  • Deliver services such as accident assistance, diagnostic testing, or IV therapy
  • Improve our website experience and customer support
  • Respond to inquiries submitted through the contact forms
  • Comply with legal or healthcare regulations (HIPAA, if applicable)

3. Sharing Your Information

We do not sell or trade your personal data. We only share information with:

  • Authorized medical professionals at SUAVE CENTRO MEDICO
  • Third-party tools we use for secure appointment scheduling, communication, or analytics
  • Government agencies or insurance providers, when legally required or for claims processing

All partners are contractually obligated to keep your information confidential and secure.

4. Data Security

We take your privacy seriously and use industry-standard encryption, firewalls, and secure systems to safeguard your data. Despite our efforts, no digital platform is entirely immune to breaches. If we ever experience a data incident, we will notify affected users promptly and take corrective action.

5. Your Rights & Choices

You have the right to:

  • Access or update your personal data
  • Request deletion of your data (subject to applicable laws)
  • Opt out of marketing emails at any time
  • Ask how your information is stored and used

To exercise these rights, please email us at [insert contact email] or call our office directly.

6. Cookies & Tracking

We may use cookies or similar tracking technologies to enhance your site experience. This includes remembering your preferences, analyzing site traffic, and customizing content. You can modify your cookie preferences in your browser settings.

7. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from minors. If you believe your child has submitted personal information to us, please contact us immediately to request removal.

8. Third-Party Links

Our website may include links to external sites (e.g., labs, insurance providers, or wellness resources). We are not responsible for the privacy practices of those websites. Please review their policies separately.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in regulations, services, or technology. When we do, the updated policy will be posted here with a revised “last updated” date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please reach out:

SUAVE CENTRO MEDICO – Walk In Clinic Miami